Prescription Refill Policy and Tips:
- Request refills by calling/emailing our office or contacting your pharmacy. Please do not wait to request a refill until after your medication runs out.
- Please allow up to two business day for prescription refills to process. If your prescription requires a prior authorization it could take longer.
- Prescriptions will not be refilled after regular business hours (Mon - Fri 9 am -5 pm), on weekends or major holidays so please plan accordingly.
- Controlled substance prescriptions will not be renewed early even if you lose your medication or have it stolen. It is your responsibility to keep your medication in a safe place away from others. If possible, keep it in a safe where others can't access it (especially children and teens).
- Do not share your medication with others.
- Schedule appointments at intervals recommended by Dr. Holmberg and prior to your last dose of your last refill to avoid running out of medication.
- If you are overdue for an appointment, Dr. Holmberg may deny your request until after you have been seen.
- If you are taking prescription stimulants or certain other controlled substances, you will need to see Dr. Holmberg at least once every three months.
Reasons your pharmacy will deny your refill request:
- Refill too early and insurance won't pay for it yet.
- Early refill of a controlled substance before it is legally allowed.
- Prior Authorization from insurance company is needed.
- Requesting refill of an old prescription with no refills left. Before calling our office, please have your pharmacy check for new prescriptions on file that haven't been filled yet. These are often overlooked.
- Pharmacy mistakenly put less refills in their system than prescribed. If you believe you have refills have the pharmacy check before calling our office.
- You are due for an appointment.
Families & Communities Resource Guide to Prescription Drug Abuse & Misuse
- Safe Storage & Disposal
- Getting Treatment
See Mental Health Resources page for more information.